FAQs

We are a 15 minute walk along the beach (tide permitting) from the CBD or a short 5 minute drive.

East on Byron resort is located approximately 20 meters from beautiful Belongil Beach.

Poolside and Terrace villas have the same room configuration. They have two bedrooms – A King with en-suite in one bedroom and 2 singles in the second bedroom. The single beds can be made in to a King by request.

Poolside villas are located on the ground floor with a courtyard and direct access to the Pool.

The Terrace villas are located one floor above the Poolside Villas and have their own terrace and private roof-top sun deck.

The beach houses are split across 2 floors with one Queen bed downstairs, one single bed in a study upstairs and a King bed with balcony upstairs, the beach houses are open planned with no closed bedrooms. They are in a more private and secluded part of the resort.

We require your credit card details upon booking with the full balance due on arrival. During Christmas and Easter periods, we require 50% of the accommodation amount as a deposit and the remaining balance is payable on arrival.

Our cancellation policy is 1 (one) nights’ accommodation charge if cancellation is not received in writing 14 (fourteen) days prior to arrival except during Christmas, Easter, Public and School holidays and Special Events. During these times written cancellation must be received 60 (sixty) days prior to arrival or 50% cancellation fee applies. Cancellations received within the week prior to arrival, the full amount must be paid for. A $35 administration fee applies to all cancellations. *We reserve the right to cancel any booking and provide a full refund if any unforeseen circumstances arise.

Check-in is from 2:00pm and check-out is at 10:00am (always NSW time). Please contact reception regarding any early check-in or late check-out requests.

Our apartments are serviced mid-week only on stays 7 (seven) days or longer. Additional services can be arranged and charged accordingly

Reception hours are
8:00am – 5:00pm Monday to Saturday
9:00am – 3:00pm Sunday

If you think you will be arriving outside of reception hours please contact us so we can advise you of our after-hour’s check-in procedures.

Yes. We have Porta-Cots with a full set of linen and blankets available, plus High Chairs for hire for $25.00ea. for the duration of your stay. Please let us know if you require them so we can add them to your booking.

Yes. The Belongil Beach Italian Food is located at the front of East on Byron Resort. Beautiful food and atmosphere. The Belongil is also available for private functions such as weddings, celebrations and corporate events. For more information and bookings please visit https://www.bbif.com.au
We also have The Tree House adjacent to East on Byron, who offer delicious wood-fired pizza and have an excellent bar selection. https://www.treehouseonbelongil.com/

Please also refer to the Dining guide on our website

Yes, we supply complimentary use of towels to all guests.

Yes, there is an IGA supermarket on Bayshore Drive just 5 mins from our resort. Alternatively, you can arrange a Woolworths Byron Bay grocery delivery via Woolworths online. With some notice and for a small fee, we will happily receive your groceries and get the chilled items in your apartment fridge ready for your arrival. This will have to be prior arranged with reception at least 24 hours prior to your booking and subject to staff availability.