FAQs
Location & Getting Around
Byron Bay’s town centre is a scenic 15-minute walk along the beach (tide permitting) or a quick 5-minute drive from East on Byron.
East on Byron is located directly opposite Belongil Beach, just 20 metres from the sand. You can swim and surf along any of the beaches in the bay, though like all beaches, conditions can sometimes be unsafe.
For the safest swim, we recommend a patrolled beach in town, like Main Beach, and always swimming between the flags. As always, please check conditions before heading in.
No, there’s plenty to do and explore on foot. If you’d like to venture further, local Ubers and taxis are available, and you can also hire a push bike or e-bike to get around. See our transport options below for more information on getting here and getting around.
Getting to East on Byron is easy, with options to suit every budget and group size. Whether you’re flying into Ballina, Gold Coast, or Brisbane Airport, you can choose from a hire car, scheduled bus, or a private transfer straight to our door.
Once you’re here, there’s no need to hire a car as most of Byron Bay is walkable, and local Ubers, taxis, and bike or e-bike hire are all available to help you get around.
Car hire:
https://ballinabyronairport.com.au/transport/
https://www.goldcoastairport.com.au/transport/transport-overview
https://www.bne.com.au/passenger/to-and-from
Buses:
https://www.byronbayshuttle.com.au/
https://byronbayairportshuttle.com.au/
https://byronbayexpress.com.au/
https://premierms.com.au/
Private transfers:
Byron Transfers (Petrus): 0431 892 233
Byron Private Driver (Andrew): 0414 657 689
Byron Driver (Ron): 0427 867 183
Byron Bay Platinum Transfer: 0431 948 269
The Other Way: 0493 755 248
Yellowtail Transfers: 0481 326 966
Byro.au: 0440 136 000
Bike hire:
https://byronbaybikes.com/
https://freedommachine.com.au/
https://lifecyclestravel.com/byronbaybikehire/
http://www.byronbaysurfandbikehire.com.au/
https://byronbay.com/experiences/byron-bay-ebike-hire/
Exploring Byron Bay
Anytime! Byron Bay enjoys warm beach weather most of the year. May to August brings quieter, milder conditions, perfect if you’re after a more relaxed pace and easier parking. The rest of the year is warmer and busier, with the town at its liveliest.
The whale season runs May to November, with the best sightings typically from June to September as humpbacks migrate along the coast, so keep an eye on the horizon during your stay.
Yes, there’s a kiosk, casual-dining and fine-dining restaurants both onsite and nearby. For our full recommendations, please see the link below. We’d suggest booking ahead on weekends and during peak season.
Have a particular cuisine in mind or keen to explore further afield?
The town centre is only a 15-minute walk or 5-minute drive away, or just get in touch and we’re happy to help point you in the right direction.
There’s plenty to explore in and around Byron Bay, from a walk along the beach to the lighthouse, browsing the town’s shops and eateries, or exploring nearby towns like Bangalow and Brunswick Heads.
Please see the links below for our recommendations and to book unforgettable local experiences.
Yes, there’s an IGA supermarket, with a bottle shop right next door, on Bayshore Drive in the industrial area, about 5 minutes from the resort. Woolworths and Aldi are also available in town and may offer delivery.
We’d also love for you to support local businesses during your stay. Check out local produce markets including Byron Farmers Market every Thursday at Butler Street Reserve, and other nearby grocers such as Santos Organic.
We’re happy to accept deliveries on your behalf. Just let us know in advance, and please remind your driver to note your name and apartment number (if known) on the delivery.
Our Apartments
We offer one, two and three-bedroom apartments, all spacious and surrounded by lush gardens, with access to the pool and spa and private parking.
While most apartments are two or three-bedroom, we can also offer these as one or two-bedroom options at lower rates by closing off the spare bedroom and bathroom.
Please see below for the different apartment types.
All apartments are furnished individually and styles vary between apartments. Apartments labelled ‘Luxe’ feature either an updated kitchen and furnishings, or a more spacious layout.
Bed hire is available for a maximum of one additional guest per apartment for a fee. For more information and images of our apartments;
https://eastonbyron.com.au/apartments/
Poolside Villas have two bedrooms (sleeps 4) and two bathrooms, including a king bed and ensuite bathroom, and two single beds (convertible to a king on request). They’re set on the ground floor with a large private courtyard and nearby pool access.
Poolview Terraces share the same two-bedroom (sleeps 4), two-bathroom layout as the Poolside Villas, set one floor up with high ceilings, an undercover terrace and a private rooftop sun deck.
Beach Houses are street-facing, set over two levels (sleeps 5), and tucked away in a quieter part of the resort. The ground floor contains the living area, kitchen, a bathroom and a bedroom with a double bed, while upstairs is an open-plan area with a king bedroom and single-bed study separated by a bathroom (no doors enclosing the bedrooms).
Bay Penthouse is located on the first floor with three bedrooms (sleeps 6), high ceilings, a large terrace and private upper sun deck. The master bedroom has a king bed with ensuite bathroom, and each of the other two bedrooms has two single beds each (convertible to a king on request).
Belongil Penthouse is located on the ground floor with three bedrooms (sleeps 6), a private lap pool and large courtyard. The master bedroom has a king bed with ensuite bathroom, and each of the other two bedrooms has two single beds each (convertible to a king on request).
Byron Penthouse is located on the first floor above reception with three bedrooms (sleeps 6) and a terrace overlooking the pool. The master bedroom has a king bed with ensuite bathroom, the second bedroom has a double bed, and the third bedroom has two single beds (convertible to a king on request).
Yes, East on Byron features a lagoon-style pool and heated spa, open daily from 9:00am to 9:00pm. The pool is kid-friendly with easy, gradual access, and the surrounding deck area has sun lounges, shaded umbrellas, and outdoor lounge and dining areas to relax in.
If you’d prefer your own private lap pool, our three-bedroom Belongil Penthouse comes with one exclusively for guests.
Yes, we have a limited number of accessible rooms. Please contact our team directly to discuss your specific requirements so we can find the best option for your stay.
One onsite parking space is included per booking (two spaces for three-bedroom apartments). Parking may be in a garage or an open carport, with carports able to accommodate vehicles up to 3m high.
Additional parking is available on the street directly out front of the property (limited hours apply) or all-day nearby on Border Street and Kendall Street. Please always check street signage.
Unless otherwise stated, all our apartments are fully self-contained, with a full kitchen (fridge, oven, cooktop, toaster, kettle and dishwasher), an outdoor BBQ, washer and dryer, hairdryer, iron and board, TV and WiFi.
We also provide full linen, bath mats and pool towels, along with cleaning products and a starter kit of hair and body wash, coffee, tea, salt, pepper, sugar and milk. As these are starter quantities only, see below for the closest shops if you’d like to stock up further.
Bookings, Payments & Cancellations
A credit card and a deposit of at least 10% are required at the time of booking to secure your reservation, with full payment due before your applicable cancellation period (see our cancellation policy below for details).
Some bookings, such as those made via other agents or online booking platforms, may require full payment at the time of booking.
Cancellation terms vary depending on the rate and package booked, and will be confirmed on your booking confirmation. Depending on your booking, the applicable cancellation period will be one of: non-refundable, or 3, 7, 14 or 30 days prior to arrival.
Cancellations made before your specified cancellation period are fully refundable, including any deposit paid. Once the cancellation period has passed, the total booking amount becomes payable in full.
We understand plans can change. If you need to cancel or amend your booking, please contact us as soon as possible and we’ll see what we can do to help.
Yes, any changes to your booking, including dates, guest numbers or room type, made prior to your cancellation period will be considered, subject to availability.
We’re always happy to help, so please contact us as soon as possible if you’d like to make a change and we’ll do our best to accommodate you.
Yes, a temporary hold of $300–$500 per apartment may be placed on your credit card to cover any incidentals, missing items, damage or other fees. The hold will be released upon departure, provided no additional charges apply.
Check-in & Check-out
Check-in is from 2:00pm and check-out is by 10:00am (NSW time). Early check-in or late check-out may be available for a fee, subject to availability. Please check with reception. If you arrive early and your apartment isn’t quite ready, you’re welcome to leave your luggage at reception.
All times are NSW time. If you’re travelling from outside NSW (Queensland, for example, doesn’t observe daylight saving), please check the time difference during daylight saving months (October to April) so you don’t miss check-in or check-out.
Reception is open:
Monday to Friday (Weekdays): 9:00am – 5:00pm
Saturday and Sunday (Weekends): 9:00am – 3:00pm
Public Holidays: Limited hours or Closed
If reception appears unattended during these hours, we may be assisting another guest. Please call the number posted at the reception front door and we’ll be right with you.
Please let us know as soon as possible and make sure we have your current contact details on file. For arrivals outside reception hours, all guests are required to complete an online check-in, including providing ID and credit card details for any incidentals and, where required (particularly for group bookings), a security bond. Once this is completed, we’ll send you instructions for checking in after hours.
Yes, all guests are required to complete online check-in. It helps us plan for your arrival, speeds up the check-in process, and is especially important if you’re arriving after hours. We’ll ask for ID matching the name on the booking, along with credit card details to cover any incidentals, and a security bond to cover any damage or missing items.
During Your Stay
For stays of 7 nights or longer, your apartment is serviced once, mid-stay, including fresh linen, fresh towels and a light floor clean. Additional servicing can be organised for an extra charge and arranged through reception.
Yes, infant high chairs and baby porta-cots (complete with linen) are available for hire. Please contact us for avail ability and to organise in advance of your arrival.
For additional hire items, you can contact local providers such as:
Yes, we have a range of items available for hire, and we’re also happy to recommend trusted local businesses if you need something we don’t have onsite.
Yes, complimentary pool towels are provided for the duration of your stay. Fresh replacement towels can be provided for a fee and arranged through reception.
House Rules & Policies
Although we love pets, East on Byron does not permit pets on the premises, and the property is strictly smoke-free. A charge will apply if either is detected. Service animals are welcome with the appropriate documentation.
No, East on Byron is a quiet resort for all our guests to enjoy. We’re happy to take group bookings, but ask that any celebrations be held externally at one of the many great local venues nearby.
Please don’t gather or congregate in one apartment, as this can result in extra noise and damage to the property.
Each apartment has a maximum occupancy for safety reasons. If you’d like to bring additional guests, please contact us first so we can check whether this is possible.
East on Byron is only for registered guests, so if you’re expecting visitors during your stay, please let reception know in advance.
Quiet time applies from 9:00pm to 9:00am. For everyone’s safety and peace of mind, the property is monitored by security cameras, with local security available to attend if required.
